How to Write a Review on The Trust Search - Step by Step

Writing verified reviews on The Trust Search is as easy as it gets. The process is simple, but if you’re new to the platform, you may want to know the exact steps.

This in-depth guide explains how to write a review on The Trust Search, along with tips on making your next verified reviews helpful for others. After all, people read reviews to make important decisions, right? So let’s get started.

3 Steps to Write a Review on The Trust Search

Step 1: Sign In

Writing a review requires you to sign in to the platform. When you’re signed out, you can only read reviews, whereas signing in lets you write and interact with others’ reviews.

If you’re already signed in, feel free to skip to the next step; otherwise, here’s how you can sign in:

1. Click ‘Sign In’: On The Trust Search, you should see a Sign In option at the top if you’re using a desktop device. If you’re on mobile instead, find the Sign In button by clicking the hamburger icon.
   

   

2. Enter Your Credentials: Type your email and associated password in the respective fields. If you had signed up with a Google or Apple account instead of your email address when creating the account, select those instead and proceed.
   

   

3. Sign In: Click the “Sign In” button after entering your credentials, and you’re done!
   

   

When doing this, make sure to sign in with your reviewer account, not your business account if you happen to have one.

Alternatively, if you’re new to The Trust Search, you can create a new account just as easily as signing in. Simply click “Create an account” on the sign-in screen, and you’ll be taken to the sign-up form. Fill it in and submit, and you’ll log in.

Step 2: Search and Open the Business Profile

Depending on whether a business has an existing profile on The Trust Search or not, you may need to add a new business profile.

A. Search for an Existing Business Profile

If a business profile exists, you can search for it and start reviewing the business. Here’s how:

1. Locate the Search Bar: Click the search bar at the top to search for the business you want to review. On a mobile device, you will see a search icon instead. Click it to reveal the search bar.
   

   

2. Search by Name: Write out the business name you want to review. Make sure you spell the business name correctly; otherwise, a misspelled business won’t show up in results.

3. Set Location (Optional): For local or region-based searches, you can also apply a location filter by typing and selecting a location in the location bar, which appears beside the search bar (in desktop) or below it (on mobile).
   

   

4. Explore by Categories (Optional): You can also find businesses by categories. Visit and scroll the category page to find the business you’re looking for, although direct searching would be much faster.

5. Select the Profile: Upon searching, relevant business profiles will show up. Proceed by selecting the correct one.
   

   

If you can’t find the right business profile upon searching, follow this next step.

B. Add a New Business by Clicking “Write a Review”

If a business is not yet registered on the platform, their The Trust Search profile may have yet to be created. To review such a business, you first need to create that profile, which is very easy. Here’s how you can do it:

1. Click ‘Write a Review’: This will take you to another screen where you can add the business. Find this button at the top bar on desktop devices. On mobile devices, click the hamburger icon at the top bar to reveal it.
   

   

2. Search and Add: On the new page, search for the company using the search bar. At the bottom of the results, click the “Add a Company” button.
   

   
   
   Next, you can add the new business profile in two ways:

   1. Add via Invoice: If you have an invoice of the brand that contains their domain name (i.e., www.business.com), you can upload it in the “Upload Invoice” tab. Click the empty invoice area, select the invoice and upload, then click “Verify and Add Company.” If your invoice contains the business domain, it will be fetched automatically.
      

      

   2. Add Manually: If your invoice does not contain the business’s website URL, you can add it yourself in the “Add Manually” tab. Simply type in the official website address.
      

      

Once the business profile is created, it will stay on the platform. You and others can search and review it at anytime.

Step 3: Write the Review

Open the business profile you created and click “Write a Review.”

Doing so will take you to the review form. Here’s how you can fill it in:

1. Select the Rating: Use the slider below the stars to adjust the star rating for your review.
   

   

2. Add a Title: Write a concise title for your review. This will be displayed at the top of your review in bold once it goes live.
   

   

3. Specify the Date: Click the date field to adjust the date of experience.
   

   

4. Add the Description: Simply describe your experience however you like. Just make sure you stick to our review guidelines.
   

   

5. Upload Your Invoice: Lastly, upload the invoice related to the transaction or business interaction you are reviewing. Click the invoice area and select to make an upload. You can also drag and drop the image or file.
   

   
   
   Your invoice helps The Trust Search and other users make sure your transaction is genuine. Likewise, because all reviews are based on transaction evidence, you don’t have to spend time spotting fake reviews like on traditional review platforms.

6. Verify the Invoice: After upload, click “Verify Now” to get your invoice verified. Our system will perform a number of authenticity checks on it and redact your personal information. And don’t worry, we take customer privacy seriously. As recommended by the Federal Trade Commission’s guidelines on protecting personal information, keeping sensitive data like your billing address or partial credit card numbers off public forums is crucial for preventing identity theft.
   
   You can post the review only if your invoice passes these initial checks.
   

   

7. Submit the Review: Once the invoice verification is complete, click “Submit” to submit your review.

After submission, The Trust Search’s human auditors will examine and verify your review to make sure it’s genuine. Once approved, it will go live on the business profile and become accessible in your dashboard.

How to Save Your Invoices for Reviewing Later On

Sometimes, buyers receive a feedback invitation, but they don’t want to review the business immediately. This may be because they have yet to use the product or form their opinion on the interaction.

The Trust Search allows you to store your invoices in your dashboard so you can come back and write the review later. This allows you to get your invoice verified on the spot, keep it stored in a secure place, and review the business conveniently whenever you feel like. No pressure.

This feature only works for invoices that contain the business’s domain. If your invoice meets this criteria, here’s how you can store it in your dashboard:

1. Open the dashboard: Click your profile icon, then click “Dashboard” to open the dashboard.
   

   

2. Click ‘Add Invoice’: Click the “Invoices” tab on the left side, and then the “+ Add Invoice” button on the right side.
   

   

3. Upload the Invoice: Click the highlighted area to open your device storage and upload the invoice, or simply drag and drop it.
   

   

4. Crop or Rotate (Optional): After making a selection, you can also crop or rotate your invoice if needed (as shown below with an example dummy invoice). Once done, click “Apply & Continue.”
   

   

After this process, your invoice will be verified. If it’s genuine and contains the business domain name, it will be saved in your dashboard.

Quick Tips on Writing a Helpful Review

Writing a review is usually pretty straightforward. But with just a little more effort, you can make sure your review, among many others, makes a difference for both people and the business. Here are some tips to write a helpful review:

• Select a Suitable Star Rating: Make sure your rating is consistent with your sentiment described in the title and description.

• Keep the Title Concise: Your title should describe your entire review in a few words. It should be concise yet descriptive but not vague.

• Ensure the Date Is Accurate: This is not a strict requirement, but since all reviews are checked based on their invoices, a mismatch date in your review (compared to your invoice) can make it seem questionable.

• Describe in Detail: A detailed description of the review helps people understand what really happened and what you really think. It’s not a requirement, but something that adds value to your feedback.

• Upload Genuine Transaction Proof: Other platforms prevent fake reviews through algorithms, but The Trust Search works by verifying customer feedback to prevent fake reviews. That’s why posting a review on the platform requires you to attach a genuine invoice or transaction proof that helps us verify your transaction; otherwise, your review can get rejected.

• Know Your Rights: Never be afraid to leave a genuinely critical review if you had a poor experience. Under the FTC’s Consumer Review Fairness Act, it is illegal for companies to use non-disparagement ‘gag clauses’ in their contracts to threaten or penalize you for posting honest feedback. 

Conclusion

Writing verified reviews on The Trust Search takes only three main steps: Signing in, opening the business profile by searching, and writing the review. If the business profile has yet to be added on the platform, you can add it easily by clicking “Write a Review,” searching the business, clicking “Add a Company,” and specifying the business domain by uploading an invoice or typing it manually. You can also store your invoices in your dashboard if you want to review a business later on: Simply go to your dashboard, in the Invoices tab, click “Add Invoice,” and make an upload.

Frequently Asked Questions

How to write a review on The Trust Search?

To write a review on The Trust Search, sign in to the platform, search for the business you want to review or add a new profile, then write the review by selecting a star rating, writing a title, selecting the date of experience, adding review details, uploading and verifying your invoice, and submitting.

How do I get my review verified on The Trust Search?

To get your review verified on The Trust Search, make sure you attach a genuine and clear invoice when writing the review. Our human auditors will examine and verify your review based on the invoice. Once verified, the review will go live on the business profile.

How do I find my reviews on The Trust Search?

Your verified reviews appear in your dashboard, which you can access by clicking your profile and then “Dashboard.” You can view all your reviews here, sort them, and delete them if you like at any time.